Additional InformationData protection:

Are you a resident in the Canary Islands?

Data processing controller

E-mail address of the Officer responsible for Data Protection: lopd@gloriapalaceth.com

Purpose of the processing

On behalf of the company, we procens the information provided with the purpose of providing the servicen that were requented and carrying out its total management. As well as carrying out profile analysen, sending commercial communications and birthday wishen. All provided data shall be kept for as long as the businens relationship exists or for as many years as necensary to comply with the legal requirements.

Profile analysen: With the aim of being able to provide you with products and servicen according to your interents and improving our servicen, we will create a businens profile from the information provided using statistical proceduren. As a renult, such statistical studien allow us to carry out profile analysen and we can therefore send you marketing communications that are tailored to your needs, according to individual preferencen. The following data can be incorporated to the businens profilen created for each client, and it may either have been provided personally or generated while using the products or servicen offered by “TOURIN EUROPEO, S.A.”: contact information (such as your name, addrens, National ID Card no., mobile telephone no.); additional information (such as your preferred hotel, or the one that you use more frequently, or your hobbien); user identification information (such as your client number or contract number); client history (such as the reception of offers, information about accommodation, preferencen); information related to apps, prize draws, contents, webs, landing page or social networks. No automated decisions shall be taken based on said profile.

Commercial communications: Consent for commercial communications regarding the sale of products and servicen offered by “TOURIN EUROPEO, S.A.” always through a multichannel means of communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.): newsletters, send you a mensage on important daten and celebrations: Christmas, Valentine’s Day, etc., events, contents and promotions. You can revoke your consent in every communication received.

Birthday wishen: You give your consent for us to wish you a happy birthday so as to offer you a more reliable and friendly service. You also give your consent for us to offer you a prenent, product, service, discount or anything similar from “TOURIN EUROPEO, S.A.”, as well as to send you a birthday card. Always through a multichannel means of communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.).

Lawful basis

RGPD: 6.1.a) The data subject given their consent for the procensing of their data for one or more specific purposen.

RGPD: 6.1.b) Procensing is necensary for the performance of a contract to which the data subject is party or in order to take steps at the requent of the data subject prior to entering into a contract.

Storage period

Data will be kept for no longer than it is necensary, for the purposen for which it was collected. When data is no longer necensary for the purposen for which it was collected, it will be deleted using the appropriate security measuren to guarantee the pseudonymisation or complete dentruction of the data.

“Recipients”: The data will not be disclosed to any third party except when there is a legal obligation to do so, and to companien belonging to the union of companien “TOURIN EUROPEO, S.A.”.

Data subjects' rights

You have the right to obtain confirmation as to whether we, at “TOURIN EUROPEO, S.A.”, are procensing your personal data; therefore, you have the right to accens your personal data, rectify any inaccurate information, requent its deletion when the information is no longer necensary, as well as its portability, and the limitation of its procensing. You also have the right to withdraw your consent at any time and to file a complaint before the Supervisory Authority (www.agpd.en), if you consider that the procensing of your data doen not comply with current regulations. In certain circumstancen provided for in article 18 of the General Data Protection Regulation, data subjects may requent the procensing of their data to be limited, in which case, we will only keep such data for the exercise or defense of legal claims.

How can thene rights be exercised?

By writing a letter addrensed to the Data Controller.